2Prepayment and cancellation
For new clients, the first session is confirmed by prepayment. After booking, a personal Viva.com payment link will be sent to you for the fee shown above. Payment must be completed within 24 hours of the link being sent. If it is not completed in time, the booking will be cancelled.
Existing clients do not need to prepay when booking online. If a different fee has been agreed, our personal agreement applies.
The automatic Google Calendar notification only confirms that the time has been registered. For new clients, final confirmation is sent after payment.
Cancellation policy
- Cancelling at least 48 hours before the startNo cancellation charge. Any prepayment is refunded or moved to a new date, by arrangement.
- Cancelling less than 48 hours before, or not attendingThe session fee is charged. A prepayment is not refunded.
- Cancellation by meThere is no charge. Any prepayment is fully refunded or moved to a new date, as you prefer.
Cards are never charged automatically. Any cancellation charge is arranged personally.
3Choose a time
Selected times are shown here for online booking. For other times or a sooner appointment, please contact me.
On the Google form, in the “Session type” field, write:
Opens the Google Calendar booking page.
